Fk99 Privacy Policy — Your Data, Our Responsibility

Fk99 (operating as fk99.bio) is one of Bangladesh's most trusted online gaming and Sports Betting platforms. Your privacy is not just a legal obligation for us — it is a core value. fk99's Privacy Policy is designed to give you complete transparency into what data we collect, how it is used, and how it is kept secure.

By creating an account or using our services, you agree to this Privacy Policy. This Policy, together with our Terms and Conditions, forms the complete user agreement.

This Privacy Policy applies to fk99's main website, mobile application, and all associated digital services. If you have any questions, feel free to reach out to our support team directly.

Delivering our services at fk99 requires collecting certain types of information. Below is a detailed breakdown of what we collect:

Limited data may also be received from third-party services (such as payment gateways or game providers); however, our Privacy Policy applies in full to such data as well.

Fk99 uses collected data solely for specific, transparent purposes. In accordance with our Privacy Policy, your information is used for the following:

• Account Management: For registration, login, and account security.
• Identity Verification (KYC): To verify your identity and age.
• Transaction Processing: For processing deposits, withdrawals, and bonuses.
• Service Quality Improvement: To analyze and improve the user experience.
• Security Assurance: To prevent fraud and unauthorized access.
• Legal Obligation: To meet AML and other regulatory requirements.
• Customer Support: To resolve issues and provide you with assistance.
• Promotional Communications: To inform you of offers and updates, subject to your consent.

We never use your data for purposes that have not been disclosed to you. Before using your information for any new purpose, you will be informed and, where required, your consent will be obtained.

The most important aspect of fk99's Privacy Policy is this — your personal data is never sold to third parties for commercial purposes. However, limited sharing may be necessary in the following circumstances:

• Service Provider Partners: Payment processors, game software providers, and technology partners who directly help deliver your experience. These partners are contractually obligated to comply with our Privacy Policy.
• Legal Obligation: Information may be disclosed in response to a court order or a lawful request from a government or regulatory authority.
• Fraud Prevention: Assisting relevant authorities in investigating money laundering or criminal activity.
• Business Transfer: In the event of a company merger or acquisition, the new entity will be bound by the same privacy policy.

Fk99 uses cookies and similar technologies to keep the website and app running smoothly. Cookies are small text files stored on your device.

• Essential Cookies: Used to maintain login sessions and support core platform functionality. Disabling these cookies may cause the site to not function properly.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytical Cookies: Usage data is analyzed on a fully anonymous basis to identify which sections of the site are most visited.
• Security Cookies: Used to prevent fraud and CSRF attacks.

We never use third-party tracking or advertising cookies that monitor your activity across other websites.

Fk99 follows industry-leading technology and practices to protect your privacy. Our security framework is regularly audited by independent third parties.

• 256-bit SSL Encryption: All data transmissions are carried out over encrypted channels.
• Firewall & Intrusion Detection: Unauthorized access attempts are detected and blocked in real time.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added account security.
• Secure Servers: All data is stored in secure data centers — with regular backups maintained.
• Staff Training: All fk99 staff receive rigorous training on data privacy and confidentiality.
• Regular Security Audits: Regular audits are conducted by independent security experts.

Under fk99's Privacy Policy, you have certain fundamental rights regarding your personal data. To exercise any of these rights, please contact our support team:

• Right of Access: You have the right to know what information fk99 holds about you and to receive a copy of it.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances (unless retention is required by law).
• Right to Restrict Processing: You may object to the use of your data for any specific purpose.
• Data Portability: You have the right to receive your data in a commonly readable format.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

Rights-related requests are typically processed within 30 business days. Complex or multiple requests may take longer, but you will be informed in advance.

Fk99 does not retain your data longer than necessary. Retention periods are determined based on the type of information:

Once the designated retention period expires, data is securely deleted or anonymized so that you can no longer be identified in any way.

Fk99 is strictly an 18+ platform. We do not knowingly collect or process data from any minors.

• Age verification is carried out at the time of registration.
• Age is verified through identity document checks as part of the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.
• Any minor's data collected inadvertently is deleted without delay.

Fk99 reserves the right to update this Privacy Policy when necessary. Any changes will follow the process below:

• For significant changes, you will be notified in advance via email or in-app notification.
• The date of any change will be noted at the top of the page under the "Last Updated" section.
• Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.
• If you do not accept any changes, you may request to close your account.

For any questions, requests, or complaints regarding the Privacy Policy, please contact our dedicated Privacy Team:

Your privacy is our priority. fk99 is committed to addressing your privacy concerns promptly and with care.